Frequently Asked Questions
Everything you need to know about your hair care journey.
How do I know which products are right for my hair type?
We recommend taking our online Hair Quiz or checking the 'Best For' section on each product page to find the perfect match for your hair texture and concerns.
Are your hair care products sulfate and paraben-free?
Yes, all our formulas are strictly free from sulfates, parabens, and harsh chemicals to ensure your hair stays healthy and hydrated.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund or exchange, even if the product has been opened.
Do you offer subscription services for regular deliveries?
Yes! You can subscribe to your favorite products and save 15% on every order. You can choose your delivery frequency and cancel at any time.
Are your products cruelty-free?
Absolutely. We are proud to be 100% cruelty-free and do not test any of our ingredients or finished products on animals.